Returns will be accepted for 30 days from date of purchase.
All items returned must be in original, unopened packaging. Therefore NO RETURNS ON ASSEMBLED CABINETS.
No returns will be accepted on trim, mouldings, panels, or fillers.
A restocking fee of 25% will be charged for all returned items.
Customer is responsible for arrangement and payment of return shipping to the warehouse.
Any items returned in damaged or open packaging or in any condition that would be considered unsellable will not receive credit and will not be returned to the customer. Unsellable condition will be determined at our discretion.
All returns must be authorizes and RMA (return merchandise authorization) must be issued prior to returning items.
To request RMA please contact: firstname.lastname@example.org
Changes to Orders
Once your order is placed, changes cannot be made. Additional items must be processed as a new order.
Orders that are cancelled before they are shipped will be charged a 10% processing fee. Orders that are cancelled after items have been picked and placed on pallet(s) will be charged a 25% restocking fee. Orders cancelled after they have been shipped will be handled as a RETURN.